Bianco Primary Care Staff

Kayla Cox M.A.

Clinical Director And Medical Assistant

Kayla is the Clinical Director and Medical Assistant at Bianco Primary Care.  She has worked in medical offices for over 10 years.  She has worked in numerous medical specialties but enjoys the variety of working in an Internal Medicine office, as every day brings new cases and challenges.  Kayla is dedicated to personalized care.  She enjoys getting to know her patients so she can better provide individualized care.  In our office, she handles many aspects of patient care; from taking vital signs to blood draws and performing EKGs.  She can help answer questions about your prescriptions, specialist referrals, and other health-related concerns.  Kayla has also become an expert at administering COVID-19 testing.

When not working, Kayla enjoys spending time with her family.  She is usually busy playing with her two small children, Emmett and Rayleigh, and her husband, Jacob.  She enjoys all things outdoors, including hiking, camping, and kayaking.

Eileen Smith

Eileen Smith

Office Manager

Eileen Smith is our Office Manager and is the voice you will most likely hear when you call Bianco Primary Care. Eileen has an extensive 25-year career in hotel sales and marketing. She graduated from the New York Institute of Technology with a Bachelors degree in Hotel & Restaurant Sales & Marketing.  She has been a leader and entrepreneur throughout her career. Eileen stepped out of the corporate world for ten years to say home and raise her children but stayed active by running a transportation business from home.   Eileen has had no difficulty making the transition to a new industry and absolutely loves getting to know all of our patients.  She loves the Direct Primary Care model and has become very knowledgeable in how it works and in explaining and advocating it to others.

She has been a Forsyth County resident since 2005. In her spare time, she is a mom, a pet lover, and an advocate for breast cancer awareness as she is a recent breast cancer survivor herself.